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ShippingCollege - Articles
Monday, 02 March 2020 22:00

Customer Services Skills and Tips

Effective customer service leads to higher sales and a positive reputation in the industry. This benefits the employee from the standpoint of the company doing well. When the company does well, the employee's job security is greater. Higher sales can also lead to increases in salaries, benefits, compensation packages, rewards, more money available for training and development of the employee, etc. It also benefits the employee who is providing efficient customer service in that they feel good about what they do and improves morale.

Whether you are an entry-level professional or a senior manager, strong customer service skills are required when you deal with customers. There are customer service skills that, when effectively implemented, can streamline your tasks and satisfy every customer.

Monday, 03 February 2020 07:17

Opportunity and Preparation

“Luck is when the crossroads of opportunity and preparation meet” my favourite quote by Seneca, a first-century Roman philosopher.

This is true for you if you take the time and financial investment in your studies to achieve your certificate or diploma in your chosen career.

The 2020 New Year's Resolutions Survey found that respondents' top four New Year's resolutions remain the same as the prior year:

(1) become more physically fit;

Monday, 02 December 2019 14:35

Setting your career goals

Live Your Life Your Way

Many people feel as if they're adrift in the world. They work hard, but they don't seem to get anywhere worthwhile.

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